Best and Worst Phone Plan Providers
Here are the top wireless carriers based on value, data service, customer support, and more
Switching to a new wireless carrier may seem like a hassle, but according to a Consumer Reports member survey, it’s well worth the effort.
Of the CR members who changed service providers in the past year, more than half shrank their monthly bill—and 26 percent managed to save more than $40 a month.
“Smaller providers are clearly doing a better job at bringing in new customers, largely due to lower costs,” says Lisa Pao, a research associate in CR’s survey department. "Customers of smaller providers also tend to say they’re more satisfied with their service overall."
