The 2019 Highlander Hybrid has about average reliability compared to other cars from the same model year.
The Reliability score is based on our latest subscriber survey of 2019 Toyota Highlander Hybrid owners. The owner comments describe problems respondents experienced with this vehicle.
Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
"Breaks squeak after Toyota dealership replaced breaks. Very frustrating. No resolution."
Anonymous, OH (2019 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)"3 years started"
Anonymous, FL (2019 Toyota Highlander Hybrid LE 3.5-L V6 hybrid)Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
"If the vehicle is not driven for a week the battery runs down."
Anonymous, NC (2019 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)"Started in Fall 2024. I would have to cycle through the power on process a number of times before it started. It finally just stopped starting and told me to contact the dealer 2 days before Christmas. I had it towed and the battery was replaced costing $620 which was a shock. You could only replace them at a dealer. I know 3other persons who had to replace 2018/19 batteries last year as well. It's like they have a preset life expectancy. The dealer said that it cost alot because of where the battery is placed. Shame on toyota for relocating the battery which is an item that needs regular replacement in an inaccessible spot that only a dealer can replace! My brother's older Highlander Hybrid was located in the 'usual' place and AAA or anyone could replace it. Seems like profit driven decision for dealers and toyota."
Anonymous, NY (2019 Toyota Highlander Hybrid XLE 3.5-L V6 hybrid)"Car would fail to start sometimes and dealer couldn't find problem. We found problem by connecting car to plug in error detector."
Anonymous, VA (2019 Toyota Highlander Hybrid XLE 3.5-L V6 hybrid)Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
"Navigation system somehow lost its ability to display navigation traffic alerts and Toyota cannot figure out what the problem is."
Anonymous A., PA (2019 Toyota Highlander Hybrid Platinum 3.5-L V6 hybrid)"Would reboot intermittently while driving, dealer wants to replace it for $2300"
Anonymous, NH (2019 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)"If you dont pay for the SOS service after the free period times out the system will send very loud terrifying squeals through the speaker system. Scaring the driver and passengers. The only fix is paying for the service, going in for $3k or diagnostics and repairs, or unplugging the fuse to the passenger speaker. This speaker also controls the cars microphone for hands free Bluetooth phone calls through the audio system. We chose to unplug the fuse. This is a know issue with these systems, however, Toyota ignored our calls and complaints and will not acknowledge the problem or a repair that keeps our vehicle functioning as it should. Im extremely disappointed."
Anonymous, MD (2019 Toyota Highlander Hybrid Platinum 3.5-L V6 hybrid)AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
"auto A/C does not blow faster / cool faster"
Anonymous, FL (2019 Toyota Highlander Hybrid LE 3.5-L V6 hybrid)"AC stopped working after winter season, diagnosed as a refrigerant leak caused by corrosion on lines to rear cabin. Total cost of repair was over $2,000."
Anonymous A., WI (2019 Toyota Highlander Hybrid Unsure 3.5-L V6 hybrid)Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
""Replaced both fuel pump issues: one on recall, the other an expensive replacement/repair $1800""
Anonymous, MD (2019 Toyota Highlander Hybrid XLE 3.5-L V6 hybrid)Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
"Leakage which was rather expensive to get fixed."
Anonymous, IL (2019 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
""Significant brake issues, dealership charged several expensive repair attempts (all in which were not the problem) (started within the warranty 3yr/under 36K)after several expensive false repairs, went to the leadership of dealership, where they repaired the actual problem (somewhat)at their cost.soon after I received a generic letter from Toyota identifying brake issues and offered reimbursement to costs (with complete documentation)a known very expensive problem which Toyota dealership ignored for a couple years, costing time, inconvenience, costs to the customer.""
Anonymous, MD (2019 Toyota Highlander Hybrid XLE 3.5-L V6 hybrid)Electric drive failure, replacement or malfunction.
Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
Electric/hybrid battery pack failure, replacement or malfunction, or cooling.
Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
Transmission rebuild or replacement, torque converter, premature clutch replacement.
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
"The moon roof that is a required option on all models that include all available safety features is leaking gallons of water into our vehicle. This is a known problem on the internet. The repair methods online do not work for the 2015 highlanders as Toyota has changed their design to discourage owner repairs. The dealer said we had to get the repair done with 1. modification to the draining system to improve draining rates 2. Replace moonroof seal 3. Replacement of all carpeting and headliner 4. Come in for drain line cleaning maintenance at least yearly for $200 per service. I attempted to clean the drains myself and they designed blockers so I cannot reach them and only the dealer can reach them. The insurance company says our car will be totaled ($35k current value) if the carpet shoes signs of mold, forcing us to go for the full repair and claiming the water damage on our insurance. The water damage repair is ($12k on insurance and $3k on us plus $500 insurance deductible). Of course our insurance rates will likely increase due to this claim. Toyota knows about this problem and they continue to make their moonroofs this way and do not let you get all safety features without the moonroof."
Anonymous, MD (2019 Toyota Highlander Hybrid Platinum 3.5-L V6 hybrid)