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Toyota Avalon Hybrid

EPA MPG: 40 mpg

RECALL ALERT:
There are 3 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2013 Avalon Hybrid is more reliable than other cars from the same model year.

The 2013 Toyota Avalon Hybrid has been recalled 3 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2013 Toyota Avalon Hybrid owners. The owner comments describe problems respondents experienced with this vehicle.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

"Non-hybrid battery failed. Replacement cost more than $800."

Anonymous, PA (2013 Toyota Avalon Hybrid Hybrid Limited 2.5-L 4 Cyl hybrid)

"Coolant fan failed"

Anonymous, TX (2013 Toyota Avalon Hybrid Hybrid Limited 2.5-L 4 Cyl hybrid)

"brake booster failed"

Anonymous A., NC (2013 Toyota Avalon Hybrid Hybrid Limited 2.5-L 4 Cyl hybrid)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Other steering/suspension problem

"In for oil change and told the front sway bar links were leaking grease and needed to be replaced, about $425."

Anonymous, SC (2013 Toyota Avalon Hybrid Hybrid Limited 2.5-L 4 Cyl hybrid)
Shocks or struts

"leaked out struts didnt work well"

Anonymous, (2013 Toyota Avalon Hybrid Hybrid Limited 2.5-L 4 Cyl hybrid)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Phone pairing (e.g., Bluetooth)

""My phone used to be Bluetoothed easily but after a software update a couple years ago, it was no longer connected, and apparently cannot be reconnected.""

Anonymous, MT (2013 Toyota Avalon Hybrid Hybrid Limited 2.5-L 4 Cyl hybrid)
Speakers

"The right channel is off most of the time but occasionally works following a sharp corner. Somewhere there is a loose connection!"

Anonymous, MT (2013 Toyota Avalon Hybrid Hybrid Limited 2.5-L 4 Cyl hybrid)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

What Owners Say

Head gasket

""The temp gauge started acting funny (going up and down randomly), and the high temp alarm coming on, but did not throw a code. Mechanic couldn't figure it out, 2nd attempt the car threw a code and now they thought it was the water pump. Replaced the water pump and thermostat, refilled with coolant, but now there was another issue; I could still smell coolant when I drove the car. Re-checked the radiator and there were bubbles coming up through the coolant; diagnosed as a bad head gasket. Needs to be fixed, but the motor has 244k miles on it. Plus, my mechanic is busy (and I don't think they want to deal with it), and I have to decide, fix the old motor or buy a newer used motor and have it installed. Both are going to cost me about $5k, and now I've been without full use of my car for almost a month.""

Anonymous A., CA (2013 Toyota Avalon Hybrid Hybrid Limited 2.5-L 4 Cyl hybrid)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"The trim that house the controls of the drivers seat has broken off. Power controls still work."

Anonymous A., CA (2013 Toyota Avalon Hybrid Unsure 2.5-L 4 Cyl hybrid)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

12V battery

"The battery died (11.5 years old) and the car wouldn't ruin without it. I looked all around the area, and couldn't find a replacement. I had to order one from the Toyota dealership and it took a month to come in. My car was down that whole time."

Anonymous A., OH (2013 Toyota Avalon Hybrid Hybrid Limited 2.5-L 4 Cyl hybrid)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Something is loose under the driver's side dashboard. I have not had the opportunity to have it inspected."

Anonymous, DE (2013 Toyota Avalon Hybrid Hybrid Premium 2.5-L 4 Cyl hybrid)

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

What Owners Say

Other body problem

""The decorative rubber molding around the windshield broke. Flapping in the wind, it caused quite a bit of a mess to the roof of the car. When I had it inspected I was told that the molding could not be replaced unless I replaced the entire windshield. I made one attempt to repair it myself, them simply removed it. No leaks so far.""

Anonymous, DE (2013 Toyota Avalon Hybrid Hybrid Premium 2.5-L 4 Cyl hybrid)

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

What Owners Say

Water pump

""The electric water pump started to fail, but did not fail completely, which made diagnosing at a bit of an issue. I think this is what caused the head gasket to fail. And the cost is ridiculous!""

Anonymous A., CA (2013 Toyota Avalon Hybrid Hybrid Limited 2.5-L 4 Cyl hybrid)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

EV Battery

Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

2013 Sedans & Hatchbacks Reliability

This Car
vs. Similar Cars

Toyota vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Electric Motor
EV Battery
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
AIR BAGS
Jan 17, 2020
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
What should you do:
Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V024000
Potential Number of Units Affected: 2891976
FORWARD COLLISION AVOIDANCE
Nov 03, 2015
A vehicle that unexpectedly brakes increases the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.
What should you do:
Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V728000
Potential Number of Units Affected: 30812
VISIBILITY
Oct 17, 2013
A short circuit could cause inoperative windshield wipers, reducing driver visibility and increasing the risk of a crash.
Summary:
Toyota Motor Engineering & manufacturing North America, Inc. (Toyota) is recalling certain model year 2013-2014 Camry and Camry HV, model year 2013 Avalon and Avalon HV and model year 2014 Corolla vehicles. In the affected vehicles, the windshield wiper switch assembly may short circuit. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard, No. 104, "Windshield Wiping and Washing Systems."
What should you do:
Toyota will notify owners, and dealers will replace the wiper switch assembly, free of charge. The recall began on November 8, 2013. Owners may contact Toyota at 1-800-331-4331.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 13V505000
Potential Number of Units Affected: 9795
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