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Nissan Murano

EPA MPG: 24 mpg

RECALL ALERT:
There are 2 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2020 Murano is more reliable than other cars from the same model year.

The 2020 Nissan Murano has been recalled 2 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2020 Nissan Murano owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Heads-up display

"The engine display light stays on. The dealership says they cannot fix the problem without major expense to us."

Anonymous, AL (2020 Nissan Murano SL 3.5-L V6)
Other in-car electronics problem

"The volume dial is broken. It is as likely to do the opposite of your intentions (go up in volume hwne you are dialing down). The control on the steering wheel works. The quoted price for repair was too high to fix."

Anonymous, PA (2020 Nissan Murano SL 3.5-L V6)
Radio

"Volume button doesnt work appropriately. If you try and do it manually, it turns the radio all the way down or all the way up."

Anonymous, MO (2020 Nissan Murano SL 3.5-L V6)

"It started when the car had about 50K miles on it. Volume control skips from no volume to extra loud volume when using the knobs. It will only work correctly when using the controls on the steering wheel."

Anonymous, KS (2020 Nissan Murano Platinum 3.5-L V6)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

What Owners Say

Premature brake wear

"Brakes wore out too fast Control knobs directly to the dashboard don't work well. Only steering controls work."

Anonymous, FL (2020 Nissan Murano Platinum 3.5-L V6)

"Discovered during routine state inspection"

Anonymous, ME (2020 Nissan Murano SL 3.5-L V6)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Air or water leaks

"When it rains, a leak appears from the driver side ceiling near the windshield. The leak also appears from melting snow."

Anonymous, NY (2020 Nissan Murano SV 3.5-L V6)
Squeaks or rattles

"I think it is the back hatch that squeaks and makes Boise while driving. Also a periodic clunking noise in back."

Anonymous, ID (2020 Nissan Murano SL 3.5-L V6)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Wheel bearings

"Every day of use it was steering months right even after paying for different types of services."

Anonymous A., NV (2020 Nissan Murano SL 3.5-L V6)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"Paint bubbled and started to peel on the hood."

Anonymous, IL (2020 Nissan Murano Unsure 3.5-L V6)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

Other electrical system problem

""Alternator totally failed at 55000 miles, was having charging issues, but dealer claimed they could find no issues. Next day lost all power in heavy rush hour traffic and I was lucky not to be seriously hurt""

Anonymous, MA (2020 Nissan Murano SL 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

2020 SUVs Reliability

This Car
vs. Similar Cars

Nissan vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
STEERING, SUSPENSION
May 27, 2021
The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Summary:
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
What should you do:
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 21V402000
Potential Number of Units Affected: 14276
STEERING
Mar 11, 2021
Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.
Summary:
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
What should you do:
Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 21V170000
Potential Number of Units Affected: 15223
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