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2002
Used 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000

Mercedes-Benz M-Class

EPA MPG: NA
RECALL ALERT:
There are 6 recalls on this vehicle. Learn More.
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Reliability

Overall Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

The 2002 Mercedes-Benz M-Class has been recalled 6 times by NHTSA. View Recalls

2002 SUVs Reliability

No Data Available

Mercedes-Benz vs. Other New Car Brands Reliability

See How Other Brands Stack up
Reliability History
* Redesign year
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01
02
03
04
05
06*
07
08
09
10
11
12*
13
14
15
16
17
18
19
20
21
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25
Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.

Learn more about car Reliability.

Recalls
PROVIDED BY
VEHICLE SPEED CONTROL
Mar 31, 2011
DIFFICULTY OR DELAY IN DISENGAGING CRUISE CONTROL CAN INCREASE THE RISK OF A CRASH.
Read Recall Details
Summary:
MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 1999-2002 M-CLASS AND MODEL YEAR 2000-2003 M-CLASS AMG VEHICLES. THE CRUISE CONTROL SYSTEM IN THE AFFECTED VEHICLES ALLOWS THE DRIVER TO DISENGAGE THE SYSTEM IN A NUMBER OF WAYS, INCLUDING TAPPING THE BRAKE PEDAL, USING THE CRUISE CONTROL STALK, OR BRAKING THE VEHICLE ENOUGH TO REACH A CERTAIN RATE OF DECELERATION. MERCEDES-BENZ HAS DETERMINED THAT UNDER CERTAIN CIRCUMSTANCES USE OF THE BRAKE PEDAL MAY NOT AUTOMATICALLY DISENGAGE CRUISE CONTROL AS EXPECTED BY THE DRIVER, ALTHOUGH THE OTHER MEANS OF DEACTIVATING CRUISE CONTROL REMAIN FULLY OPERATIVE. SPECIFICALLY, WHERE THE DRIVER PUMPS THE BRAKES RATHER THAN APPLYING CONSISTENT PEDAL FORCE, THE LEVEL OF FORCE REQUIRED MAY BE UNUSUALLY HIGH.
What should you do:
DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN DURING OCTOBER 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
For more information:
MERCEDES-BENZ CAMPAIGN NUMBER IS 2011090001.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
NHTSA CAMPAIGN ID Number: 11V208000
Potential Number of Units Affected: 136751
Hide Recall Details
STEERING
Sep 17, 2008
THE LOSS OF POWER STEERING FLUID MAY RESULT IN DIMINISHED POWER STEERING OVER TIME AND ULTIMATELY CAN DAMAGE THE POWER STEERING PUMP. THIS COULD RESULT IN A LOSS OF CONTROL AND A CRASH WITHOUT WARNING.
Read Recall Details
Summary:
MERCEDES-BENZ IS RECALLING 125,228 MY 1998-2004 M-CLASS VEHICLES. THE HOSE CLAMP USED TO SECURE THE POWER STEERING FLUID COOLING HOSE TO THE POWER STEERING FLUID COOLER MAY NOT PROVIDE SUFFICIENT CLAMPING FORCE FOR THIS CONNECTION.
What should you do:
AN EARLIER RECALL REPAIR PERFORMED ON THESE VEHICLES MAY NOT BE SUFFICIENT TO PREVENT A FUTURE LEAKAGE OR FAILURE OF THE POWER STEERING HOSE CONNECTION (PLEASE SEE 03V121). SINCE IT IS NOT POSSIBLE THROUGH INSPECTION TO IDENTIFY SPECIFIC VEHICLES THAT MAY NOT HAVE BEEN PROPERLY REPAIRED, ALL VEHICLES REPAIRED PRIOR TO NOVEMBER 15, 2003, WILL BE REPAIRED AGAIN. THE RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
For more information:
MERCEDES-BENZ RECALL NO. 2003040005.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number: 08V465000
Potential Number of Units Affected: 125228
Hide Recall Details
STEERING
Mar 27, 2003
THE LOSS OF POWER STEERING FLUID MAY RESULT IN DIMINISHED POWER STEERING OVER TIME AND ULTIMATELY CAN DAMAGE THE POWER STEERING PUMP.
Read Recall Details
Summary:
ON CERTAIN PASSENGER VEHICLES, THE HOSE CLAMP USED TO SECURE THE POWER STEERING FLUID COOLING HOSE TO THE POWER STEERING FLUID COOLER MAY NOT PROVIDE SUFFICIENT CLAMPING FORCE FOR THIS CONNECTION.
What should you do:
DEALERS WILL INSTALL A NEW HOSE CLAMP ON THE POWER STEERING HOSE TO THE POWER STEERING COOLER. DURING CLAMP REPLACEMENT, THE POWER STEERING COOLING HOSE WILL BE INSPECTED AND REPLACED AS NECESSARY. OWNER NOTIFICATION BEGAN JUNE 16, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
For more information:
MERCEDES-BENZ RECALL NO. 2003-040005.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
NHTSA CAMPAIGN ID Number: 03V121000
Potential Number of Units Affected: 211000
Hide Recall Details
SEAT BELTS
Jul 26, 2002
IF THE DRIVER BUCKLES HIS SEAT BELT PRIOR TO STARTING THE VEHICLE, THE CHIME WILL NOT SOUND AT ALL WHEN THE VEHICLE IS STARTED.
Read Recall Details
Summary:
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, S7.3, "OCCUPANT CRASH PROTECTION." THE SEAT BELT CHIMES MAY NOT FUNCTION AS DESIGNED AND IS NOT CONSISTENT WITH THE REQUIREMENTS OF THE STANDARD.
What should you do:
DEALERS WILL INSPECT THE VEHICLES TO ENSURE THAT THE SEAT BELT CHIME OPERATES AS REQUIRED BY THE STANDARD. OWNER NOTIFICATION BEGAN SEPTEMBER 25, 2002. OWNERS WHO DO NOT RECEIVE THE FREE INSTRUCTIONS WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-201-573-0117.
For more information:
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
NHTSA CAMPAIGN ID Number: 02V203000
Potential Number of Units Affected: 3603
Hide Recall Details
TIRES
Feb 13, 2002
THIS COULD RESULT IN PREMATURE TIRE WEAR.
Read Recall Details
Summary:
CERTAIN PASSENGER VEHICLES EQUIPPED WITH DUNLOP SP5000 TIRES. SOME OF THESE TIRES HAVE A SEPARATION AROUND THE ENTIRE CIRCUMFERENCE IN THE AREA OF THE SIDE WALL AND TREAD.
What should you do:
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE DUNLOP TIRES WHICH EXHIBIT THIS DEFECT WHEN VISUALLY INSPECTED. ONLY DUNLOP TIRES IN WEEK 4901 WITH TIRE CODES 4909 OR 4917 ARE INVOLVED AND WILL BE REPLACED. OWNER NOTIFICATION BY TELEPHONE BEGAN FEBUARY 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
For more information:
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
NHTSA CAMPAIGN ID Number: 02V058000
Potential Number of Units Affected: 172
Hide Recall Details
SUSPENSION
Sep 10, 2001
THE CONTROL ARM COULD FAIL, INCREASING THE RISK OF A CRASH.
Read Recall Details
Summary:
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LEFT FRONT UPPER CONTROL ARM MAY NOT MEET THE SPECIFIED STRENGTH REQUIREMENTS.
What should you do:
DEALERS WILL REPLACE THE LEFT FRONT UPPER CONTROL ARM. OWNER NOTIFICATION BEGAN SEPTEMBER 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
For more information:
ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
NHTSA CAMPAIGN ID Number: 01V290000
Potential Number of Units Affected: 870
Hide Recall Details
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