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Mercedes-Benz E-Class

EPA MPG: 24 mpg

RECALL ALERT:
There are 9 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2016 E-Class has about average reliability compared to other cars from the same model year.

The 2016 Mercedes-Benz E-Class has been recalled 9 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Mercedes-Benz E-Class owners. The owner comments describe problems respondents experienced with this vehicle.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

What Owners Say

Differential

"Leaking. Resealing required."

Anonymous, CT (2016 Mercedes-Benz E-Class E350 3.5-L V6)

""At the last service, the dealer found that the differential case was leaking and needed to be re-sealed, at a cost of about $750.""

Anonymous, WA (2016 Mercedes-Benz E-Class E400 3.0-L V6 turbo)
Driveline vibration

"The hydraulic engine mounts have failed which has caused engine vibration to be transferred to the chassis."

Anonymous, AZ (2016 Mercedes-Benz E-Class E350 3.5-L V6)
Driveshaft or axle

""When I took my car in for the previous service, I was told that I needed to replace my driveshaft flex disc, at a cost of about $3500. I'd noticed a strange sound at low speed during the service before that, sort of an intermittent rubbing sound that I couldn't tell where it was coming from even with my head out the window. I had paid a fee for diagnosis, but they couldn't find anything. When I asked about it again when they told me about the flex disc, they said that the flex disc was the cause of the noise.""

Anonymous, WA (2016 Mercedes-Benz E-Class E400 3.0-L V6 turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

"several inside buttons lost paint"

Anonymous, FL (2016 Mercedes-Benz E-Class E63 AMG 5.5-L V8 turbo)

"Gas tank sensor had to be replaced."

Anonymous, NY (2016 Mercedes-Benz E-Class E350 3.5-L V6)

"Oil in engine wiring harness. $4000+ repair"

Anonymous, CA (2016 Mercedes-Benz E-Class E350 3.5-L V6)

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

What Owners Say

Convertible top

"A sensor in the top well broke so I had to replace the top well assembly. $1600"

Anonymous, GA (2016 Mercedes-Benz E-Class E63 AMG 4.7-L V8 turbo)
Seat controls - power

""I have owned three MERCEDES-BENZ convertibles. On all three, the passenger side front seats came off track and made the seat unable to go forward or backward.""

Anonymous, GA (2016 Mercedes-Benz E-Class E63 AMG 4.7-L V8 turbo)

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

What Owners Say

Coil

"Coils needed replacement"

Anonymous, FL (2016 Mercedes-Benz E-Class E350 3.5-L V6)

""Started started missing, then saw a CEL. Mechanic found the problem and replaced.""

Anonymous A., TX (2016 Mercedes-Benz E-Class E350 3.5-L V6)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Springs or torsion bars

"Left rear spring failed. Known defect. Replaced."

Anonymous, OH (2016 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

""The whole rear subframe of the multilink suspension had to be replaced as the link connecting the left rear wheel broke to the subframe (very dangerous!). Luckily, MERCEDES-BENZ had provided an extended warranty that covered the cost, and they fixed it nicely. I had never received a notice for this warranty from MB, but my mechanic knew about it and sent me to the dealer. This is a well documented problem for several MB models.""

Anonymous A., CT (2016 Mercedes-Benz E-Class E350 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

What Owners Say

Oil leaks

"engine oil seal replaced, appropriately worn, convertible lock"

Anonymous, CT (2016 Mercedes-Benz E-Class E400 3.0-L V6 turbo)
Other minor engine problem

"Coils needed replacement"

Anonymous, FL (2016 Mercedes-Benz E-Class E350 3.5-L V6)

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

What Owners Say

Fuel injection system

"We failed to add DEF and this caused emission system to need treatment"

Anonymous A., CA (2016 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
Sensors (includes O2 or oxygen sensor)

"I lost my gas cap and replaced it within 24 hours. It seems to fit perfectly, but it caused the Engine Light to turn on. I took it to a mechanic and he confirmed that the engine light was on because I did not have gas cap was missing for a day. He reset it about three weeks ago, but the problem has reoccured. Very frustrating driving with my engine light on."

Anonymous, (2016 Mercedes-Benz E-Class E350 3.5-L V6)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"one year ago"

Anonymous, CT (2016 Mercedes-Benz E-Class E400 3.0-L V6 turbo)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

What Owners Say

Squeaking

""Brakes started to squeak, so I took it to the dealer. They said the brakes, calipers and rotors needed to be replaced""

Anonymous, TN (2016 Mercedes-Benz E-Class E400 3.0-L V6 turbo)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

Keyless entry

"Keyless entry does not make a noise unlock the door with the keyless entry. Also, I have had to replace the keyless battery 3 time over the last 18 months"

Anonymous, (2016 Mercedes-Benz E-Class E350 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Clutch slipping intermittently"

Anonymous A., CA (2016 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Radio

"Tinny sound. Slow to respond"

Anonymous, PA (2016 Mercedes-Benz E-Class E350 3.5-L V6)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"wear of center console"

Anonymous, IN (2016 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

Other climate system problem

"Leak at the O-ring on Pipe from oil cooler to thermostat, easily fixed by my local mechanic."

Anonymous, NY (2016 Mercedes-Benz E-Class E350 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

What Owners Say

Head gasket

"Leaking. Replacement required."

Anonymous, CT (2016 Mercedes-Benz E-Class E350 3.5-L V6)

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

2016 Sedans & Hatchbacks Reliability

This Car
vs. Similar Cars

Mercedes-Benz vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
AIR BAGS
Aug 13, 2021
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
What should you do:
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 21V638000
Potential Number of Units Affected: 205
COMMUNICATION
Nov 01, 2019
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
What should you do:
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V787000
Potential Number of Units Affected: 24226
AIR BAGS
Jan 09, 2019
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
What should you do:
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V010000
Potential Number of Units Affected: 288779
AIR BAGS
Oct 06, 2017
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
What should you do:
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V627000
Potential Number of Units Affected: 495290
STRUCTURE
Apr 11, 2017
If the roof-mounted spoiler detaches while driving, it can become a road hazard, increasing a risk of a crash.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 E300 and 2017 E300 4MATIC vehicles. The affected vehicles have a roof mounted spoiler that may not be properly attached and thus may detach while driving.
What should you do:
MBUSA will notify owners, and dealers will inspect the roof spoilers, replacing them as necessary, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V246000
Potential Number of Units Affected: 411
STEERING
Apr 11, 2017
If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
What should you do:
MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V241000
Potential Number of Units Affected: 58323
AIR BAGS, ELECTRICAL SYSTEM
Mar 14, 2017
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
What should you do:
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V177000
Potential Number of Units Affected: 51
STEERING
Dec 14, 2016
If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
What should you do:
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V899000
Potential Number of Units Affected: 70
ENGINE AND ENGINE COOLING
Aug 11, 2015
If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cable that secures the rubber seal to the bulkhead might have been damaged due to the supplier rework of the rubber seal. In the event the rubber seal is not properly secured around the engine compartment, it is possible for the rubber seal to temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
What should you do:
MBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer service at 1-201-573-5339.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V505000
Potential Number of Units Affected: 209
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