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Lexus RX

EPA MPG: 22 mpg

RECALL ALERT:
There are 2 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2021 RX is much more reliable than other cars from the same model year.

The 2021 Lexus RX has been recalled 2 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2021 Lexus RX owners. The owner comments describe problems respondents experienced with this vehicle.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

"If you dont drive for several days you will have to charge battery. Known problem DONT ASK IF I CANT CLICK BOX"

Anonymous, FL (2021 Lexus RX 350 Unsure)

"Info system a disaster to use. Very difficult to drive and adjust or use much of system. Heating cooling very difficult to control"

Anonymous, GA (2021 Lexus RX 350 3.5-L V6)

"The Lexus RX has had a recall on the steering wheel air bag for almost 2 years & the dealership has still not fixed it"

Anonymous, CA (2021 Lexus RX 350 3.5-L V6)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Apple CarPlay

""Phone volume on the recipient's end, while using apple carplay, is weak. Can't resolve it on our own.""

Anonymous, CA (2021 Lexus RX 350 3.5-L V6)
Other in-car electronics problem

"SOUND IS NOT AUDIO FOR PHONE CALLS THROUGH THE CAR SPEAKERS"

Anonymous, FL (2021 Lexus RX 350 3.5-L V6)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

Condenser

"This seems to be a class problem with Lexus - the service advisor was completely knowledgeable regarding the issue and had it correctly diagnosed prior to inspection by a mechanic."

Anonymous, MN (2021 Lexus RX 350 3.5-L V6)
Refrigerant leaks

"FOD damage - metal object impacted condenser at freeway speed and totaled the condenser."

Anonymous, MN (2021 Lexus RX 350 3.5-L V6)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

"Right front shock absorber was found defective by the dealer and repaired free of charge under warranty"

Anonymous, TX (2021 Lexus RX 350 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

2021 SUVs Reliability

This Car
vs. Similar Cars

Lexus vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
AIR BAGS
Dec 20, 2023
An air bag that does not deploy during a crash increases the risk of injury.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
What should you do:
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V865000
Potential Number of Units Affected: 999901
FUEL SYSTEM, GASOLINE
Feb 03, 2021
During a rear-end crash, the transport hook can damage the fuel filler pipe, increasing the risk of a fire.
Summary:
Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2019 Lexus RX350 and 2021 RX350 vehicles. The transport hook may not have been removed prior to sale. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
What should you do:
Lexus will notify owners, and dealers will inspect and, as necessary, remove the rear transport hook, free of charge. The recall began April 1, 2021. Owners may contact Lexus customer service at 1-800-331-4331. Lexus' number for this recall is 21LA01.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 21V043000
Potential Number of Units Affected: 1081
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