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Kia Soul

EPA MPG: 27 mpg

RECALL ALERT:
There are 3 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2018 Soul is less reliable than other cars from the same model year.

The 2018 Kia Soul has been recalled 3 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2018 Kia Soul owners. The owner comments describe problems respondents experienced with this vehicle.

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"The black trim from the A pillar to windshield came loose and it cost $250.00 for Kia to replace ."

Anonymous, FL (2018 Kia Soul Base 1.6-L 4 Cyl)
Paint (fading, chalking, cracking, or peeling)

""Despite regular washing and waxing, clearcoat peeled on hod- $1500 fix. Had same issue on rear spoiler earlier, was repaired under warranty.""

Anonymous A., FL (2018 Kia Soul Plus 2.0-L 4 Cyl)
Rust

"tailgate has rust spots"

Anonymous, NS (2018 Kia Soul Plus 2.0-L 4 Cyl)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

What Owners Say

Premature brake wear

"left rear caliper captured a stone on a ranch road. Does not appear to be enough preventive measures to keep stones out of left rear outer caliper. Trapprd stone damaged outer pad & rotor."

Anonymous A., UT (2018 Kia Soul Exclaim 1.6-L 4 Cyl turbo)
Rotors

"I had a brake job done by my trusted mechanic less than two years ago (full pad and rotor replacement). I don't drive much, and I don't ride my brakes. I needed to have a brake job earlier this month (July 2025), but my mechanic had retired so I brought it to another reputable shop with good reviews. I thought I had brought it in before any rotor damage had occurred (pads only) but I was assured the rotors also needed to be replaced. So this costly repair ($1113 for front brakes) is probably more the result of the shop I took it to, rather than the vehicle itself. They were the ones that found the issue with the control arm, but I think I will take my vehicle elsewhere for a second opinion and to have the work done there instead."

Anonymous A., ON (2018 Kia Soul Plus 2.0-L 4 Cyl)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Other noises & leaks problem

"Drivers door has rattling that comes and goes."

Anonymous, FL (2018 Kia Soul Base 1.6-L 4 Cyl)
Squeaks or rattles

"Noise underneath frame from pipes ans shields"

Anonymous A., IL (2018 Kia Soul Exclaim 1.6-L 4 Cyl turbo)

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

What Owners Say

Tailgate, hatch or trunk

"rust spots on tailgate"

Anonymous, NS (2018 Kia Soul Plus 2.0-L 4 Cyl)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Other steering/suspension problem

"My brakes needed replacement (prematurely in my opinion). When I went to the mechanic and my car was on the hoist, I was informed I would also need service to replace a control arm. I'm waiting to see if my third party vehicle warranty will cover this repair, as it will be over $2000 if I have to do it on my own."

Anonymous A., ON (2018 Kia Soul Plus 2.0-L 4 Cyl)

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

What Owners Say

Heated or cooled seats

"seat warmers went out....creaks underneath from exhaust and converter"

Anonymous A., IL (2018 Kia Soul Exclaim 1.6-L 4 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

""It burns a huge amount of oil. Started at about 60,000 miles and continually got worse. I continually add 1/2 quart about every 200 miles.""

Anonymous, OH (2018 Kia Soul Unsure 2.0-L 4 Cyl)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

2018 Sedans & Hatchbacks Reliability

This Car
vs. Similar Cars

Kia vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
ELECTRICAL SYSTEM, POWER TRAIN
Oct 26, 2023
Unintended vehicle movement can increase the risk of a crash.
Summary:
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
What should you do:
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V724000
Potential Number of Units Affected: 6262
ELECTRICAL SYSTEM
Mar 29, 2023
A battery electrical short-circuit increases the risk of a fire.
Summary:
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
What should you do:
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V218000
Potential Number of Units Affected: 2689
AIR BAGS
Jan 25, 2022
Air bags that do not deploy as intended can increase the risk of injury in a crash.
Summary:
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
What should you do:
Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 22V031000
Potential Number of Units Affected: 410619
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