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Kia Sorento

EPA MPG: 24 mpg

RECALL ALERT:
There are 4 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2023 Sorento is less reliable than other cars from the same model year.

The 2023 Kia Sorento has been recalled 4 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2023 Kia Sorento owners. The owner comments describe problems respondents experienced with this vehicle.

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

What Owners Say

Other minor transmission & clutch problem

"Flashed DTC indicated a problem with the transmission electric oil pump. Vehicle would go to limp mode. Dealer applied software update. Have not experience the issue again."

Anonymous, VA (2023 Kia Sorento X-Line 2.5-L 4 Cyl turbo)
Rough shifting

""Taken to Dealership after on-screen warning. Dealer reset the transmission system to factory settings, explaining a learning function that was possibly causing issue when my child was learning to drive. Appears to have resolved the issue, however, previous model year Sorento has had transmission issues as well.""

Anonymous, TX (2023 Kia Sorento EX 2.5-L 4 Cyl)
Transmission computer

""As previously stated, warning came on after issue was becoming more noticeable. Dealership did a reset which seems to have resolved the issue. The transmission computer's learning function is/was an issue. Not knowing about this feature could easily be resolved with an explanation at time of purchase.""

Anonymous, TX (2023 Kia Sorento EX 2.5-L 4 Cyl)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

External music device interface (e.g., smart phone, MP3 player)

"When the iPhone would not pair we had to turn off car, wait 10 seconds then open and shut the door. We have two phones that are paired but mostly use one."

Anonymous A., FL (2023 Kia Sorento SX 2.5-L 4 Cyl turbo)
Hardware replacement

"We waited about 6 months for parts to come in. Only got action when we called Kia Regional Mgmt"

Anonymous, TN (2023 Kia Sorento LX 2.5-L 4 Cyl turbo)
Phone pairing (e.g., Bluetooth)

"iPhone MUST be in or very close proximity when starting the suv for pairing or there is a problem almost always."

Anonymous A., FL (2023 Kia Sorento SX 2.5-L 4 Cyl turbo)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

What Owners Say

Calipers

"Worn out after 25k. Not driver's fault."

Anonymous A., NJ (2023 Kia Sorento X-Line 2.5-L 4 Cyl turbo)
Premature brake wear

"Brakes worn down after 25000"

Anonymous A., NJ (2023 Kia Sorento X-Line 2.5-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

What Owners Say

Other minor engine problem

""overall this engine is sluggish, but a few times, i was unable to accelerate at all temporarily like something was stuck and or not working and then it would go away, but very annoying, a bit scary when on a highway ...and dangerous""

Anonymous, AZ (2023 Kia Sorento X-Line 2.5-L 4 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

"Front brakes shudder fixed inder warranty"

Anonymous, TX (2023 Kia Sorento X-Line 2.5-L 4 Cyl turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

2023 SUVs Reliability

This Car
vs. Similar Cars

Kia vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
ELECTRICAL SYSTEM, VISIBILITY
Sep 25, 2025
A fire increases the risk of injury.
Summary:
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
What should you do:
Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
For more information:
NHTSA CAMPAIGN ID Number: 25V649000
Potential Number of Units Affected: 39536
BACK OVER PREVENTION
Aug 31, 2023
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Summary:
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What should you do:
Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V610000
Potential Number of Units Affected: 144979
EQUIPMENT
Aug 15, 2023
A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
Summary:
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
What should you do:
Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V579000
Potential Number of Units Affected: 50517
TRAILER HITCHES
Sep 19, 2022
A fire while parked or driving can increase the risk of injury.
Summary:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
What should you do:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 22V703000
Potential Number of Units Affected: 70887
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