The 2025 Sorento Hybrid is less reliable than other cars from the same model year.
The Reliability score is based on our latest subscriber survey of 2025 Kia Sorento Hybrid owners. The owner comments describe problems respondents experienced with this vehicle.
Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
"INFORMATION center and connecting to maps and getting direction."
Anonymous A., FL (2025 Kia Sorento Hybrid Unsure 1.6-L 4 Cyl hybrid)"The mirrors dont shift down when in reverse"
Anonymous, ME (2025 Kia Sorento Hybrid SX Prestige 1.6-L 4 Cyl hybrid)Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
"Wry touchy. If you accidentally hit the button when accessing the door handle you will find yourself in a continuous loop of lock and unlock."
Anonymous, AZ (2025 Kia Sorento Hybrid Unsure 1.6-L 4 Cyl hybrid)"passenger window module did not work intermittantly was resolved after few visits with a new replacement"
Anonymous, NJ (2025 Kia Sorento Hybrid EX 1.6-L 4 Cyl hybrid)Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
"Right from car pickup Passenger door lock did not work had to go back to dealer. Still cant not lock car door locks when leaving car from any inside door lock mechanism. Must use key fob to lock car."
Anonymous, NY (2025 Kia Sorento Hybrid LX 1.6-L 4 Cyl hybrid)Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
""The gear selection is untrustworthy. Often, I turn the dial from one gear to another only to find the gear I wanted did not engage. I have learned to watch this more closely and it seems to be getting worse as the car ages. I cannot begin sure of my gear selection without paying close attention and looking at the dash screen. Ive even watched the dial as I select rear and the dial stays in drive. I have to be extremely careful. Give me back my gearshift. This one seems to have a mind of its own.""
Anonymous, AZ (2025 Kia Sorento Hybrid Unsure 1.6-L 4 Cyl hybrid)Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
"Very difficult issue to link apple car play audio to hands free steering wheel controls"
Anonymous, NY (2025 Kia Sorento Hybrid LX 1.6-L 4 Cyl hybrid)Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
Electric drive failure, replacement or malfunction.
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
Electric/hybrid battery pack failure, replacement or malfunction, or cooling.
AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
Transmission rebuild or replacement, torque converter, premature clutch replacement.
Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
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""Drivers door handle rear trim piece over the lock popped off. Dealer just popped it back into place. But the incident happened with only 1,000 miles on the odometer.""
Anonymous A., FL (2025 Kia Sorento Hybrid SX Prestige 1.6-L 4 Cyl hybrid)