Kia EV9

"Center console latch defective. The lid rattles due to loose latch. Dealer has not addressed after multiple requests to fix it. We did not receive a physical key with the purchase of the vehicle. It's necessary if the battery doesn't work in either the key fob or the vehicle."

"Unstable driver's seat while turning was noticed on the drive home from purchasing. It took one month to get a service appointment. On the plus side, the issue was immediately verified by service department (on 1 Nov 2024), but problem was not fixed until 5 Mar 2025. I was without my vehicle for over 4 months. After replacing the seat back did fix the issue, the local service technician wanted to replace the entire seat. However, Corporate Kia micromanaged the entire process and three times tried replacing only the seat back, each time having to wait for the part to arrive from Korea. Finally, after waiting for the entire seat to arrive from Korea, the issue was resolved. My experience with Corporate Kia was beyond poor. They were mostly non-communicative and non-responsive, and when they did respond, they were deliberately vague and always late on their promised follow-up. I wound up filing a lemon-law claim."

""Seat felt loose even after recall, developed a noticeable squeak""

""Display went out at night time, dangerous. Software upgrade fixed problem.""

"The diagnosis says at all it happened multiple times and the dealership was unable to deal with it."

""The display screen with the speedometer and the turn signals went blank once. There was a recall to fix the problem. Not related but the CR review said that the climate controls were hard to see being blocked by the steering wheel. There is a plus looking icon on the upper right. When pushed, the climate controls are moved where they can be easily seen.""

"Total range at 80% charge gradually decreased until range displayed was roughly 80 total miles. No cause determined because Kia doesn't have a person to inspect the vehicle. It has been in the shop for over 3 months to date with a target inspection one more month from now"

""Cell in battery died about 9 months into ownership, limiting the amount of charge it would accept to about 50%. Took 2 months to get fixed by the dealership, Kia ended up buying the vehicle back.""

"About March 26, I got a RED dash indicator saying Charging Error while driving. The car was towed to the dealership where is has remained since. The problem(s) identified as a bad Battery Monitoring System or a bad battery cell. Both the BMS and battery repair requires a KIA engineer perform the actual repair. I've been waiting 4 months for an engineer to be available to come to the dealership for the repairs. KIA doesn't publish any kind of calendar/schedule to their dealership when an engineer is coming to the dealership. Most times, an KIA engineer just shows up one day and the dealership has to jump through hoops to get the car into the shop so the repairs can be done."