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GMC Sierra 2500HD

EPA MPG: NA

RECALL ALERT:
There are 3 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2024 Sierra 2500HD is less reliable than other cars from the same model year.

The 2024 GMC Sierra 2500HD has been recalled 3 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2024 GMC Sierra 2500HD owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Display screen freezes up

""The screen controls all of the functions in the truck. It just locks up and then nothing works, cameras, massaging seats etc""

Anonymous, NM (2024 GMC Sierra 2500HD Denali 6.6-L V8 diesel)
Display screen goes blank

"Failed main computer. Had to convince dealer to replace after 3 attempts to fix."

Anonymous A., FL (2024 GMC Sierra 2500HD Denali 6.6-L V8 diesel)

"When GPS fails screen reverts to menu"

Anonymous, PA (2024 GMC Sierra 2500HD Denali 6.6-L V8 diesel)
In-dash navigation system (GPS)

"GPS stops working while driving, screen reverts to menu"

Anonymous, PA (2024 GMC Sierra 2500HD Denali 6.6-L V8 diesel)

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

What Owners Say

Rough shifting

""This truck transmission behaves very differently than the same type transmission in the previous (2020) pickup. Rolling backwards before engaging, hard shifting, seeming to skip gears on very light acceleration. Have read of the issues that GM has had with this transmission, and this one seems to be headed down that same path.""

Anonymous A., MO (2024 GMC Sierra 2500HD Denali 6.6-L V8 diesel)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

What Owners Say

Other minor engine problem

"fuel injector"

Anonymous A., MA (2024 GMC Sierra 2500HD Denali 6.6-L V8)

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

What Owners Say

Seat controls - power

"The massaging function only works intermittently"

Anonymous, NM (2024 GMC Sierra 2500HD Denali 6.6-L V8 diesel)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

A/C compressor

"Replaced twice in the 24 mos Ive owned it."

Anonymous A., FL (2024 GMC Sierra 2500HD Denali 6.6-L V8 diesel)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

What Owners Say

Cylinder head

"fuel injector issue"

Anonymous A., MA (2024 GMC Sierra 2500HD Denali 6.6-L V8)

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

What Owners Say

Other major transmission & clutch problem

"Felt like trans locked up or in two gears at once. We were towing at the time. Truck lurched to one side. Hasnt happened since. Reported occurrence to dealer who found nothing wrong."

Anonymous A., CA (2024 GMC Sierra 2500HD AT4 6.6-L V8)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

2024 Pickup Trucks Reliability

This Car
vs. Similar Cars

GMC vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
LATCHES/LOCKS/LINKAGES
Nov 26, 2024
An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Summary:
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
What should you do:
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
NHTSA CAMPAIGN ID Number: 24V894000
Potential Number of Units Affected: 131231
LATCHES/LOCKS/LINKAGES
Feb 01, 2024
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Summary:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
What should you do:
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 24V060000
Potential Number of Units Affected: 570434
STEERING
Aug 03, 2023
A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Summary:
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
What should you do:
Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V549000
Potential Number of Units Affected: 3893
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