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2023
New 2026
Used 2025 2024 2023 2022 2021

Ford Mustang Mach-E

EPA Range: 290 miles
RECALL ALERT:
There are 3 recalls on this vehicle. Learn More.
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Reliability

Overall Reliability

The 2023 Mustang Mach-E is less reliable than other cars from the same model year.

The 2023 Ford Mustang Mach-E has been recalled 3 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
See all 2023 Potential Trouble Spots

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2023 Ford Mustang Mach-E owners. The owner comments describe problems respondents experienced with this vehicle.

EV Charging

Won't charge at home; won't work with some public chargers; won't fully charge; charge connection; charge port door.

What Owners Say

Charge connection problem

"My mach e generated a charging fault that would not let ne charge my car at home or at a supercharger. My car was at the dealer repair shop for 7 weeks."

Anonymous, CA (2023 Ford Mustang Mach-E GT Electric)
Charging port problem

"Charging adapter took over 7 months to be delivered which made it extremely difficult to go long distances and road trips because it limited the fast charging stations we could use."

Anonymous, NC (2023 Ford Mustang Mach-E CA Route 1 Electric)

"Stopped AC charging (L1 & L2). Could DC charge (L3). Dealer replaced charged port under warranty."

Anonymous, CO (2023 Ford Mustang Mach-E GT Electric)

"On August 8, 2024, my 2023 Ford Mustang Mach-E was serviced at Price Ford of Turlock for two main issues: continued charging after reaching 100% and a powertrain control module battery error that prevented the car from starting. The technician identified overheating in the charge port coupler and resolved it by de-energizing the high-voltage system and reinstalling the charge cord. They also applied Technical Service Bulletin 24-2141, updating several control modules including the PCM, BECM, and ABS. All work was completed under warranty."

Anonymous, CA (2023 Ford Mustang Mach-E CA Route 1 Electric)

"heated up, wouldn't work wouldn't full charge"

Anonymous A., FL (2023 Ford Mustang Mach-E GT Electric)
Won't charge at home

"Failed to charge due to corroded charging wiring harness. It had to be replaced and took 4 days to complete the work"

Anonymous, MI (2023 Ford Mustang Mach-E GT Electric)
Load more

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

What Owners Say

Doors or sliding doors

"Within the first month of ownership, one of the rear passenger door release catches failed. We couldn't open the door from the outside. Ford fixed it under warranty. No further issues since."

Anonymous, WA (2023 Ford Mustang Mach-E Select Electric)
Seat controls - power

"I'm tall, wife is short. I got in the car, pressed #2 memory button for my seat settings and the seat started moving the wrong way. I felt like Chewy in the decidedly low tech trash compactor on the Death Star"

Anonymous A., CO (2023 Ford Mustang Mach-E CA Route 1 Electric)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Phone pairing (e.g., Bluetooth)

"often apple car play does not connect to my phone. therefore, unable to play music."

Anonymous, TX (2023 Ford Mustang Mach-E Premium Electric)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

Cruise control

"LOW MILAGE WHEN FULLY CHARGED!!"

Anonymous, ME (2023 Ford Mustang Mach-E Unsure Electric)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

What Owners Say

Driveshaft or axle

"On May 13, 2025, I took my 2023 Mustang Mach-E to Price Ford of Turlock because I noticed a clicking noise when pressing and releasing the accelerator. I believe the issue startedor at least became more noticeableafter the dealership performed a tire rotation, and the clicking kept getting louder over time. The technician confirmed the sound was coming from both rear axles and determined they needed to be replaced. They removed and reinstalled the axles, along with new retainers, then checked the alignment and confirmed everything was within spec. After a test drive, they verified the clicking noise was completely resolved, and the repair was fully covered under warranty."

Anonymous, CA (2023 Ford Mustang Mach-E CA Route 1 Electric)

EV Battery

Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

What Owners Say

Electric/hybrid battery pack malfunction (didn't need replacement)

"charging port had software/hardware problems"

Anonymous A., FL (2023 Ford Mustang Mach-E GT Electric)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

"Started to hear a clunking noise in the rear of the vehicle. After 2 dealer visits it was determined that both rear shocks needed to be replaced (under warranty)."

Anonymous A., NS (2023 Ford Mustang Mach-E Premium Electric)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

2023 SUVs Reliability

This Car
vs. Similar Cars

Ford vs. Other New Car Brands Reliability

See How Other Brands Stack up
Reliability History
* Redesign year
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Electric Motor
EV Battery
EV Charging
Drive System
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.

Learn more about car Reliability.

Recalls
PROVIDED BY
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
Jun 13, 2025
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Read Recall Details
Summary:
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
What should you do:
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
For more information:
NHTSA CAMPAIGN ID Number: 25V404000
Potential Number of Units Affected: 197432
Hide Recall Details
BACK OVER PREVENTION
May 14, 2025
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Read Recall Details
Summary:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
What should you do:
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
NHTSA CAMPAIGN ID Number: 25V315000
Potential Number of Units Affected: 1076138
Hide Recall Details
VISIBILITY
Aug 09, 2024
Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
Read Recall Details
Summary:
Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
What should you do:
Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 24V594000
Potential Number of Units Affected: 86852
Hide Recall Details
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