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Ford Flex

EPA MPG: 18 mpg

RECALL ALERT:
There are 4 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2019 Flex is more reliable than other cars from the same model year.

The 2019 Ford Flex has been recalled 4 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Ford Flex owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Backup or other camera/sensors

"when in reverse backup camera blue screens the display and an error message stays on the display not working. Been an issue for over a year, cost to replace would be over $700.00 then a recal came out in January of 2025 and there still has been no manufacturer resolution. This is a major safety issue and is my only complaint about the vehicle but it is a really big complaint."

Anonymous A., NJ (2019 Ford Flex SEL 3.5-L V6)

""Ford has issued a recall for this issue, but parts are not available yet""

Anonymous, KS (2019 Ford Flex SE 3.5-L V6)
Display screen freezes up

"Occasionally just goes nuts!"

Anonymous A., (2019 Ford Flex Limited 3.5-L V6 turbo)
Phone pairing (e.g., Bluetooth)

"The phone pairs with the system, but the sound does not work. I have to switch to using my cell phone speaker during phone calls."

Anonymous, TX (2019 Ford Flex SEL 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

"Power liftgate motor. Replaced. Problem resolved. Under extended warranty."

Anonymous A., MI (2019 Ford Flex Limited 3.5-L V6 turbo)

""I had to replace the water pump, at a cost of $3000. I was told by the mechanic that this was a recurring problem with this vehicle.""

Anonymous, KY (2019 Ford Flex Limited 3.5-L V6 turbo)

"Backup camera failed. Replaced prior to recall."

Anonymous, MD (2019 Ford Flex Limited 3.5-L V6)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"The leather on the front doors near the windows is lifting up."

Anonymous, TX (2019 Ford Flex SEL 3.5-L V6)

"small plastic panel behind passenger door window flew off while driving, allowing water to get in door."

Anonymous, MD (2019 Ford Flex Limited 3.5-L V6 turbo)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

Blower (fan) motor

"The fan just stopped blowing. No heat distribution in front of car."

Anonymous, (2019 Ford Flex Limited 3.5-L V6)

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

What Owners Say

Transmission sensor or solenoid

"Transmission caused "Check Engine" error. Could notice only minor difference in driving."

Anonymous A., AZ (2019 Ford Flex Limited 3.5-L V6 turbo)

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

What Owners Say

Fuel gauge/sender

""The fuel gauge wasnt giving us any information about the amount of gas in the tanks. We drove for quite a while just keeping track of the gas we put in the tank. We finally had it repaired and found there were two gauges for two gas tanks. Repair required the complete exhaust system be removed to access the gauges so it was expensive to do. However, it was repaired and now works well.""

Anonymous A., MI (2019 Ford Flex SE 3.5-L V6)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Air or water leaks

""Water leaks, significant, into the front passenger side floor area compartment.""

Anonymous, VA (2019 Ford Flex SE 3.5-L V6)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

2019 SUVs Reliability

This Car
vs. Similar Cars

Ford vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
STRUCTURE
Oct 24, 2025
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
What should you do:
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
For more information:
NHTSA CAMPAIGN ID Number: 25V732000
Potential Number of Units Affected: 64938
BACK OVER PREVENTION
Oct 13, 2025
A rearview camera that fails to properly display an image can reduce the driver¿¿¿s view behind the vehicle, increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
What should you do:
Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
For more information:
NHTSA CAMPAIGN ID Number: 25V695000
Potential Number of Units Affected: 1448655
BACK OVER PREVENTION
Dec 20, 2024
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
What should you do:
Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
NHTSA CAMPAIGN ID Number: 24V951000
Potential Number of Units Affected: 30715
ELECTRICAL SYSTEM
Aug 20, 2018
An electrical arc can increase the risk of a fire.
Summary:
Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
What should you do:
Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V548000
Potential Number of Units Affected: 87
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