Ford F-150 Lightning

"The F-150 screen would reset every time that I hit a bump (no matter how small). In addition, when car play is active it regularly cycles. This disconnects phone calls or takes them off bluetooth. As my truck is my office the dropped phone calls are a problem. I have taken the truck in and the resetting screen is mostly resolved. The cycling of car play is not."

""My truck was delivered to me. The salesperson took me through most of the basic stuff but I didnt have time (which was I took delivery). It was the next day when I tried to do the ownership activation which seems to be what converts the vehicle from demo to ownership mode. Activating all the infotainment functions, GPS mapping etc. Except it didnt work. Literally followed the activation process and nothing worked. Called my sales rep. She has me try to take it out of transport mode which is what they thought was the issue. Didnt work so she said call ford support. Of course theyre open basic office hours so I couldnt do anything until the next day. I did get a hold of them the following day. They ran me through resetting things and trying different ways to get the system to work. Finally they said a service issue take it to the dealer. I got to the dealer at the end of the day service writers said their only Lightning tech was gone but they tried some things. None of that worked. So they said bring it back in the morning. First they said they were going to try to reset the software from scratch. After 6 hours and it not finishing they offered me a loaner. After that failed they got Ford involved and about 10 days later it turned out that it was some module that needed to be replaced. I literally only drove it 2 days of the first 2 weeks of ownership.""

"I had to go to the dealer 4 times for this issue before they replaced the GSM. There was recent CSP from Ford for this issue but it was very frustrating having to go back and forth to the dealer"

"One day it would not accept power at a DC charging station. I had the vehicle towed to the hotel we were staying at that night and plugged it in on their AC charging station. It charged fine. The next morning I attempted to charge on a different DC charger and it worked perfectly. There hasnt been another issue. So it may have been an issue with the charger and not the vehicle."

"Alert on FordPass app read Powertrain Malfunction/Reduced Power in combination with a dash display that read Service Vehicle Soon. This required two separate trips to the dealership to resolve, with the truck being out of service for two weeks."