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Chrysler Town & Country

EPA MPG: 20 mpg

RECALL ALERT:
There are 5 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2016 Town & Country is less reliable than other cars from the same model year.

The 2016 Chrysler Town & Country has been recalled 5 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Chrysler Town & Country owners. The owner comments describe problems respondents experienced with this vehicle.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Catalytic converter

"The catalytic converter had to be replaced"

Anonymous, NJ (2016 Chrysler Town & Country Touring 3.6-L V6)
Muffler

"rusted pipes and muffler"

Anonymous, CT (2016 Chrysler Town & Country Touring 3.6-L V6)
Other/unsure

"The blower for the AC stopped working. It only lasted about three weeks till I got it fixed. No other problems."

Anonymous A., FL (2016 Chrysler Town & Country Touring 3.6-L V6)

"Cracked engine mount; Rear windshield wiper"

Anonymous, MI (2016 Chrysler Town & Country Touring 3.6-L V6)

""power side door activator failed. 2016 only full warranty coverage to 150,000 miles. dealer repaired.""

Anonymous A., FL (2016 Chrysler Town & Country LX 3.6-L V6)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

A/C compressor

"OEM unit developed a non-repairable leak."

Anonymous, NV (2016 Chrysler Town & Country Touring 3.6-L V6)
Blower (fan) motor

"The blower was exceedingly loud so I replaced it."

Anonymous, MI (2016 Chrysler Town & Country Touring 3.6-L V6)
Refrigerant leaks

"Rear A/C leak. Repaired June 2024."

Anonymous A., PA (2016 Chrysler Town & Country Touring 3.6-L V6)

"I had a problem losing cooling, which took 4 trips to the mechanic and included replacing the compressor, condenser, expansion valve and the rear evaporator."

Anonymous, MI (2016 Chrysler Town & Country Touring 3.6-L V6)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"Molding around front passenger seat is broken. It has not been repaired yet. Driver seat vinyl is breaking apart."

Anonymous, OH (2016 Chrysler Town & Country Touring 3.6-L V6)

"Both sun visors have fallen off of their mounts."

Anonymous, MI (2016 Chrysler Town & Country Touring 3.6-L V6)
Paint (fading, chalking, cracking, or peeling)

"Paint is bubbling and peeling on hood"

Anonymous, MA (2016 Chrysler Town & Country S 3.6-L V6)

"Aluminum hood bubbles not associated with rock chips"

Anonymous, IL (2016 Chrysler Town & Country Touring 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

What Owners Say

Engine knock or ping

""Engine has a tapping noise. Don't know what it is. Regardless, cannot afford to repair it. If it doesn't pass inspection will have to park it and try to sell. Medical bills have wiped me out.""

Anonymous, NY (2016 Chrysler Town & Country Touring 3.6-L V6)
Oil leaks

"Replace valve cover gasket"

Anonymous A., GA (2016 Chrysler Town & Country Touring 3.6-L V6)

""Started seeing oil drips under the car. Took it to AAA. They said there was a known issue with the plastic oil-filter mounting block between the filter and engine block. It frequently cracks and allows oil leaks, which can be catastrophic if not addressed. Total repair cost was nearly $1,500.""

Anonymous, NY (2016 Chrysler Town & Country Touring 3.6-L V6)

"Oil leaking from head gasket and valve cover gaskets"

Anonymous, LA (2016 Chrysler Town & Country Touring 3.6-L V6)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

In-dash navigation system (GPS)

""GPS stopped working while we were traveling across country. One dealer told us we needed a GPS update, and they would only sell to vehicle owners. Got thumbdrive, and took to another dealer who said the whole radio needed replaced. Finished trip without vehicle GPS. Took to local dealer who said whole radio needed replaced. That is what we did, for $813.""

Anonymous A., PA (2016 Chrysler Town & Country Touring 3.6-L V6)

"dealer replaced GPS 1.5 years ago and now went out again. currently waiting for another replacement"

Anonymous, IL (2016 Chrysler Town & Country Limited 3.6-L V6)

""The GPS system just stopped working, was replaced immediately.""

Anonymous, OH (2016 Chrysler Town & Country Touring 3.6-L V6)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

Keyless entry

"Touch sensors on doors intermittent"

Anonymous A., OK (2016 Chrysler Town & Country Touring 3.6-L V6)

"My key fob randomly without warning stopped working leaving us to reprogram keys to be able to use the vehicle despite no error on our part."

Anonymous A., NM (2016 Chrysler Town & Country Touring 3.6-L V6)
Other electrical system problem

"remote will not open rear door"

Anonymous, CA (2016 Chrysler Town & Country Touring 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

What Owners Say

Head gasket

"Oil leaking from head gasket"

Anonymous, LA (2016 Chrysler Town & Country Touring 3.6-L V6)

"Engine noise. . 6/24 started 8/24 repaired"

Anonymous, MA (2016 Chrysler Town & Country S 3.6-L V6)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Other steering/suspension problem

"noticed what felt like slop in the front drive splines. Found it to be louse control arms."

Anonymous, NV (2016 Chrysler Town & Country Touring 3.6-L V6)

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

What Owners Say

Doors or sliding doors

""One of the sliding doors is loud, catches, and clunks loudly when operating.""

Anonymous A., WI (2016 Chrysler Town & Country Unsure 3.6-L V6)

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

What Owners Say

Rough shifting

"the car will occasionally stall if stopped abruptly from low speed such as at a stoplight. diagnosed as some sort of discoonect in the fuel system that allows the engine to flood. vehicle restarts. has recurred after supposed repair. when accelerating from a stop the engine will briefly bog down and then shift hard into the next range"

Anonymous, MI (2016 Chrysler Town & Country Touring 3.6-L V6)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Air or water leaks

"Sunroof has leaked since we purchased the mini-van. It was replaced once and then Chrysler refused to correct the issue though it continued to leak."

Anonymous, MI (2016 Chrysler Town & Country Touring 3.6-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

What Owners Say

Transmission rebuild or replacement

""Trans began to slip slightly when shifting to next higher gear. Car is in great condition overall and I don't plan to replace it any time soon. The trans was rebuilt by a reputable local repair shop for $3400 and gave me a written 50,000 mile warranty. It was weel worth doing.""

Anonymous, MI (2016 Chrysler Town & Country Unsure 3.6-L V6)

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

What Owners Say

Heated or cooled seats

"One of the stow-and-go seats would not longer operate. This is one feature we love on this van so I decided to repair it myself. Chrysler didn't have the cable that had broken. I tried one on Amazon and it was a dud. I found a good from a reliable supplier and repaired the seat. It has worked fine since then."

Anonymous A., AR (2016 Chrysler Town & Country Limited 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

2016 Minivans & 3-Row SUVs Reliability

This Car
vs. Similar Cars

Chrysler vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
EQUIPMENT
Dec 21, 2017
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Summary:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
What should you do:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V824000
Potential Number of Units Affected: 61791
POWER TRAIN
Jun 24, 2016
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
What should you do:
Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V461000
Potential Number of Units Affected: 26298
SEATS
May 16, 2016
If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
What should you do:
Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V300000
Potential Number of Units Affected: 99
VISIBILITY
Jan 28, 2016
If the windshield dislodges during a crash, there is an increased risk of occupant injury.
Summary:
FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
What should you do:
Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V044000
Potential Number of Units Affected: 184
LATCHES/LOCKS/LINKAGES
Sep 24, 2015
If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.
Summary:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
What should you do:
Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V595000
Potential Number of Units Affected: 1625
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