GREEN CHOICE
The 2021 Pacifica Hybrid is much less reliable than other cars from the same model year.
The Reliability score is based on our latest subscriber survey of 2021 Chrysler Pacifica Hybrid owners. The owner comments describe problems respondents experienced with this vehicle.
AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
"The vehicle makes knocking sound after we turn it off."
Anonymous A., (2021 Chrysler Pacifica Hybrid Limited 3.6-L V6 plug-in hybrid)Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
""Navigation system would get stuck in a startup/crash loop. I could remedy it by totally deleting the user profile and creating a new one. Some road numbers are not displayed correctly in full screen mode, but are in partial screen mode.""
Anonymous A., IN (2021 Chrysler Pacifica Hybrid Hybrid 3.6-L V6 plug-in hybrid)"The traffic monitoring on the navigation comes and goes. Verbal directions comes and goes."
Anonymous, TX (2021 Chrysler Pacifica Hybrid Touring-L 3.6-L V6 plug-in hybrid)Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
"Peeled and bubbled"
Anonymous, NY (2021 Chrysler Pacifica Hybrid Limited 3.6-L V6 plug-in hybrid)Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
"Creaking noise in the front of the car. Took to the dealer and dealer said it was from the brakes. They said it was normal and not a safety issue."
Anonymous, GA (2021 Chrysler Pacifica Hybrid Touring-L 3.6-L V6 plug-in hybrid)Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
"The second row seat mechanism for folding and moving the seat has failed, rendering the seat unusable."
Anonymous, TX (2021 Chrysler Pacifica Hybrid Touring-L 3.6-L V6 plug-in hybrid)Electric drive failure, replacement or malfunction.
"Have "Service Charging System". Cannot shift transmission and move vehicle."
Anonymous, NV (2021 Chrysler Pacifica Hybrid Touring-L 3.6-L V6 plug-in hybrid)Transmission rebuild or replacement, torque converter, premature clutch replacement.
"A warning light came on, I took it to the dealer and they replaced the transmission still under the 100,000 mile warranty. No out of pocket expense. The light would go off and was difficult to get to the dealer while it was still on."
Anonymous A., CO (2021 Chrysler Pacifica Hybrid Hybrid 3.6-L V6 plug-in hybrid)Won't charge at home; won't work with some public chargers; won't fully charge; charge connection; charge port door.
""The plug-in charging system is a scam. The battery only gets 36 miles when fully charged. The automotive makers got together with Congress and "ginned up" the requirements to get rebates. Add to this a software problem that caused the batteries to catch on fire. The charging was expensive and when I received the safety recall that it was subject to spontaneous fire from the hybrid battery, I quit charging it. I got the software fix from a local dealership but, I no longer charge the hybrid battery.""
Anonymous, VA (2021 Chrysler Pacifica Hybrid Unsure 3.6-L V6 plug-in hybrid)Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
""It started with the gas tank button, not working, and then when my husband went to put gas in the car, it would not accept gas. When we went to the dealer, the part is on back order where they dont make it anymore.""
Anonymous, MA (2021 Chrysler Pacifica Hybrid Touring-L 3.6-L V6 plug-in hybrid)Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
Electric/hybrid battery pack failure, replacement or malfunction, or cooling.
Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
Chrysler Pacifica...
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"rear evaporator was leaking."
Anonymous, CA (2021 Chrysler Pacifica Hybrid Limited 3.6-L V6 plug-in hybrid)