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Chevrolet Suburban

EPA MPG: 18 mpg

RECALL ALERT:
There are 4 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2017 Suburban is less reliable than other cars from the same model year.

The 2017 Chevrolet Suburban has been recalled 4 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Chevrolet Suburban owners. The owner comments describe problems respondents experienced with this vehicle.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

What Owners Say

Transmission rebuild or replacement

""While driving, the car slowed down, and eventually stopped moving. Rumbling had been occurring for quite some time, but subtley. Since maintenance was performed regularly, at a dealership, I can only assume that performance dropped off dramatically over the last 18 months.""

Anonymous, PA (2017 Chevrolet Suburban Premier 5.3-L V8)

""Transmission started slipping, not shifting correctly and high fluid temperature due to torque converter failure. The resulted in metal particles being distributed, pumped through transmission that required replacement.""

Anonymous, FL (2017 Chevrolet Suburban Premier 5.3-L V8)

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

What Owners Say

Starter

"Starter motor failure at 82000 miles."

Anonymous, MD (2017 Chevrolet Suburban LT 5.3-L V8)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

"Water pump replaced. Also replaced belts, pulleys, hoses, spark plugs and wires. Total $2400. The engine and transmission are good. It is in good shape. The biggest negative is gas mileage. And it runs best on premium gas."

Anonymous A., (2017 Chevrolet Suburban LT 5.3-L V8)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Hardware replacement

"Display started jumping from one screen to the next. Replacement was required."

Anonymous, FL (2017 Chevrolet Suburban Premier 5.3-L V8)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

What Owners Say

Other major engine problem

""Top end tear down due to lifter failure, which broke a pushrod. Chevrolet dealer wanted $4,000. to tear engine down. The Chevrolet factory refused to help. A local mechanic repaired the problem for $2,000.""

Anonymous A., FL (2017 Chevrolet Suburban Premier 5.3-L V8)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

2017 SUVs Reliability

This Car
vs. Similar Cars

Chevrolet vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
Oct 24, 2019
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Summary:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
What should you do:
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V761000
Potential Number of Units Affected: 652967
SERVICE BRAKES, HYDRAULIC
Sep 06, 2019
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
Summary:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
What should you do:
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V645000
Potential Number of Units Affected: 3456719
VISIBILITY
Jan 12, 2017
If equipped with the incorrect right-side rear-view mirror, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.
Summary:
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
What should you do:
GM will notify owners, and dealers will replace the convex mirror with a non-convex mirror and provide a new page for the owner's manual with the customer notification letter, free of charge. The recall began February 7, 2017. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is 17017.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V033000
Potential Number of Units Affected: 214
AIR BAGS, SEAT BELTS
Sep 08, 2016
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Summary:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
What should you do:
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V651000
Potential Number of Units Affected: 3640162
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