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BMW iX

EPA Range: 324 miles

RECALL ALERT:
There are 12 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2023 iX is much less reliable than other cars from the same model year.

The 2023 BMW iX has been recalled 12 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2023 BMW iX owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Display screen goes blank

""The car was working, but without navigation or other information.""

Anonymous, CA (2023 BMW iX M60i Electric)

"Display screen went blank at low temperatures. Was fixed at now cost"

Anonymous A., NJ (2023 BMW iX xDrive50i Electric)
In-dash navigation system (GPS)

""Often, voice entry of destination is not recognized, requiring manual entry""

Anonymous, CA (2023 BMW iX M60i Electric)
Phone pairing (e.g., Bluetooth)

""Phone link often does not automatically begin when starting the car. Estimate about 30% of the times. usulayy takes several scrren steps to fix, OR, rebooting the phone. Have requested BMW service to address issue, but so far, no inprovement.""

Anonymous A., NJ (2023 BMW iX xDrive50i Electric)

Electric Motor

Electric drive failure, replacement or malfunction.

What Owners Say

Electric drive motor failure - replacement

"Trouble shooting the problem required checking the four electric motors independently. This was time Consuming because of the high voltage danger. Both repairs were covered by the warranty and the dealership provided a loaner car."

Anonymous A., PA (2023 BMW iX xDrive50i Electric)
Electric drive motor malfunction (didn't need replacement)

"The car would stutter. Started just once in awhile then became worse. It was in the shop for two months waiting on the correct part to come from Europe."

Anonymous A., CA (2023 BMW iX xDrive50i Electric)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

Refrigerant leaks

"I took a while to get parts to fix the problem of battery heat management. The car was immobilized for a fews days."

Anonymous, QC (2023 BMW iX xDrive50i Electric)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

Keyless entry

""Vehicle sensors chime multiple times after self locking. Although the chimes sound, the vehicle remains locked. It appears that something is wrong with at least one of the radio frequency sensors on one or multiple doors. Need to schedule service with the dealer to resolve. Initially thought that it was related to a software upgrade but the most recent one didn't resolve this issue.""

Anonymous, IL (2023 BMW iX xDrive50i Electric)

EV Battery

Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

What Owners Say

Electric/hybrid battery pack malfunction (didn't need replacement)

"Battery cable and connection failed because moister in connector caused by heavy rain storm. Transmission involuntary shifted to neutral and would not restart. Occurred on a long bridge and created a potentially dangerous situation. The second time the car threw a drivetrain fault that required immediate attention. The relairs took 2 and 3 weeks respectively."

Anonymous A., PA (2023 BMW iX xDrive50i Electric)

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

What Owners Say

Seat controls - manual

"Massage feature stopped working. Being repaired under warrantee."

Anonymous A., NJ (2023 BMW iX xDrive50i Electric)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"Trim became detached from B pillar"

Anonymous, VA (2023 BMW iX M60i Electric)

EV Charging

Won't charge at home; won't work with some public chargers; won't fully charge; charge connection; charge port door.

What Owners Say

Won't charge at home

"It starts out charging for about 15 mins, then stops for 10 mins, then starts again. Does this a few times then just stops. Will not fully charge at home. It worked great for the first year and I have no idea why it changed."

Anonymous A., CA (2023 BMW iX xDrive50i Electric)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

2023 SUVs Reliability

This Car
vs. Similar Cars

BMW vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Electric Motor
EV Battery
EV Charging
Drive System
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
ELECTRICAL SYSTEM
Jul 23, 2025
A loss of drive power increases the risk of a crash.
Summary:
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
What should you do:
The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
For more information:
NHTSA CAMPAIGN ID Number: 25V395000
Potential Number of Units Affected: 71286
ELECTRICAL SYSTEM
Jul 16, 2025
Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
Summary:
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
What should you do:
Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.
For more information:
NHTSA CAMPAIGN ID Number: 25V470000
Potential Number of Units Affected: 136
ELECTRICAL SYSTEM
Jun 28, 2023
An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.
Summary:
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.
What should you do:
Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V449000
Potential Number of Units Affected: 69
VEHICLE SPEED CONTROL
Jun 07, 2023
A sudden increase in vehicle speed can increase the risk of a crash.
Summary:
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
What should you do:
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V409000
Potential Number of Units Affected: 11180
ELECTRICAL SYSTEM
Apr 26, 2023
An engine stall increases the risk of a crash.
Summary:
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
What should you do:
Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V295000
Potential Number of Units Affected: 31
AIR BAGS
Feb 14, 2023
A driver's air bag that does not deploy as intended during a crash increases the risk of injury.
Summary:
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60 and 2022-2023 X1 xDrive28i vehicles. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.
What should you do:
Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact BMW customer service at 1-800-525-7417.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V079000
Potential Number of Units Affected: 15803
BACK OVER PREVENTION, FORWARD COLLISION AVOIDANCE
Jan 25, 2023
Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.
Summary:
BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
What should you do:
Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V026000
Potential Number of Units Affected: 3431
ELECTRICAL SYSTEM
Dec 20, 2022
An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.
Summary:
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.
What should you do:
Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 22V944000
Potential Number of Units Affected: 14086
ELECTRICAL SYSTEM
Oct 05, 2022
The gear weld seam could break, resulting in a vehicle rollaway if the parking brake is not applied, and increasing the risk of a crash.
Summary:
BMW of North America, LLC (BMW) is recalling one 2023 iX M60 hybrid electric vehicle. The transmission final drive gear in the electric drive unit may have an improperly manufactured weld seam.
What should you do:
A dealer will replace the electric drive unit, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on November 30, 2022. The owner notification letter is expected to be mailed November 28, 2022. Owners may contact BMW customer service at 1-800-525-7417.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 22V741000
Potential Number of Units Affected: 1
ELECTRICAL SYSTEM
Jul 27, 2022
A short-circuit in a high voltage battery increases the risk of a fire.
Summary:
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit.
What should you do:
Owners are advised not to drive or charge their vehicles, and to park outside and away from structures until the remedy is complete. Dealers will replace the high voltage battery, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed September 23, 2022. A second letter will be mailed when remedy parts become available. Owner notification letters were mailed December 23, 2022. Owners may contact BMW customer service at 1-800-525-7417. Owners will also be contacted by phone.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 22V541000
Potential Number of Units Affected: 367
ELECTRICAL SYSTEM
Jul 07, 2022
A display that does not show critical information, such as warning messages and/or warning lights, can increase the risk of a crash.
Summary:
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles equipped with hybrid electric powertrains. While in Valet Parking Mode, the Central Information Display (CID) may not display critical safety information, such as warning messages and/or warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
What should you do:
Dealers will update the display's head unit software, free of charge. Owner notification letters were mailed September 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 22V483000
Potential Number of Units Affected: 6930
AIR BAGS
Apr 13, 2022
An air bag malfunction indicator light that fails to warn the driver of a problem increases the risk of injury in a crash.
Summary:
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX XDrive50, and iX M60 vehicles. The air bag malfunction indicator light and display message may not illuminate in the event of a problem with the air bag control or pedestrian protection systems, due to incorrect software.
What should you do:
Dealers will reprogram the air bag control unit software, free of charge. Owner notification letters were mailed June 13, 2022. Owners may contact BMW customer service at 1-800-525-7417.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 22V240000
Potential Number of Units Affected: 3166
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