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Audi Q7

EPA MPG: 21 mpg

RECALL ALERT:
There are 4 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2019 Q7 is more reliable than other cars from the same model year.

The 2019 Audi Q7 has been recalled 4 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Audi Q7 owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Apple CarPlay

"Sometimes it will not connect to Apple Carplay"

Anonymous, CO (2019 Audi Q7 2.0T 2.0-L 4 Cyl turbo)

"The use of the dial to control movement (as opposed to a touch screen) is cumbersome and disappointing for a car in this price range."

Anonymous, FL (2019 Audi Q7 3.0T 3.0-L V6 supercharged)
Display screen goes blank

"It happens periodically. It just goes blank. May stay that a day or so. Eventually resolves itself"

Anonymous, CO (2019 Audi Q7 2.0T 2.0-L 4 Cyl turbo)
Phone pairing (e.g., Bluetooth)

"The cord supplied with the car is very short. Placing the phone in an inconvenient location. This car does NOT have wireless Apple CarPlay That cords ability to pair and complete the connection has been inconsistent."

Anonymous, FL (2019 Audi Q7 3.0T 3.0-L V6 supercharged)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Ball joints

"see previous comment"

Anonymous, AZ (2019 Audi Q7 3.0T 3.0-L V6 supercharged)
Bushings

"Failed upper link suspension bushings found on front drivers side during routine inspection and service. $1200 repair"

Anonymous A., VA (2019 Audi Q7 3.0T 3.0-L V6 supercharged)
Steering linkage (includes rack and pinion)

"torsion bars, bushings, wishbone"

Anonymous, AZ (2019 Audi Q7 3.0T 3.0-L V6 supercharged)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Catalytic converter

"The check engine light went on and the Audi dealer said that the catalytic converter needed replacing. An independent mechanic said that it was the oxygen sensors."

Anonymous, CA (2019 Audi Q7 2.0T 2.0-L 4 Cyl turbo)
Other/unsure

""Engine mounts were leaking, had to replace""

Anonymous A., CA (2019 Audi Q7 3.0T 3.0-L V6 supercharged)

"Vehicle had a coolant leak which required the replacement of main and secondary radiator parts."

Anonymous, MD (2019 Audi Q7 3.0T 3.0-L V6 supercharged)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

12V battery

""Even though the car was serviced at the dealership a week before the incident without any warning lights, the car suddenly shut down completely at a red light with a dead battery in the middle lane of a highway during rush hour. When I complained about this at the service department of the dealership, they claimed that its difficult to predict when a battery is nearing the end of its life, which I find hard to believe. The worst part was that once the battery died, everything in the car failed, including the warning lights (flashers), I couldnt open the windows or the tailgate to warn cars coming from behind. Additionally, all car electronics had to be reset, and some had to be reprogrammed. It was more than just a replacement of the battery, which cost about $900""

Anonymous, FL (2019 Audi Q7 2.0T 2.0-L 4 Cyl turbo)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"When the temperature was below 20 degrees"

Anonymous A., WI (2019 Audi Q7 3.0T 3.0-L V6 supercharged)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

2019 SUVs Reliability

This Car
vs. Similar Cars

Audi vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
STRUCTURE
Oct 27, 2020
In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Summary:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
What should you do:
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V658000
Potential Number of Units Affected: 94144
STEERING
Mar 16, 2020
A sudden loss of loss of steering control may increase the risk of a crash.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
What should you do:
Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V149000
Potential Number of Units Affected: 229
AIR BAGS
Feb 19, 2020
An air bag that does not properly inflate in the event of a crash can increase the risk of injury.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q7 vehicles. In the event of a crash, the side curtain air bags may not properly inflate.
What should you do:
Volkswagen will notify owners, and dealers will replace the side curtain air bags, free of charge. The recall began March 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AJ.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V093000
Potential Number of Units Affected: 383
SUSPENSION
Feb 20, 2019
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Summary:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
What should you do:
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V114000
Potential Number of Units Affected: 34
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