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Audi Q7

EPA MPG: 21 mpg

RECALL ALERT:
There are 3 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2018 Q7 is less reliable than other cars from the same model year.

The 2018 Audi Q7 has been recalled 3 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2018 Audi Q7 owners. The owner comments describe problems respondents experienced with this vehicle.

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

What Owners Say

Parking brake

""Parking brake warning light comes on stating failure of parking brake or that it's not working. However, the brake works & engages just fine, so apparently something's messed up with sensor. Diagnostics by Audi dealer 2 separate & different times couldn't find the issue, yet it still occasionally happens.""

Anonymous A., VA (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

"Shortly before the brakes were to receive their routine maintenance, the parking brake warning light illuminated on two occasions. The parking brake was serviced as part of the brake service, and the warning light no longer appears."

Anonymous, ON (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

"Parking brake light comes on frequently but brake is not engaged. Dealer say it is a malfunction of the sensor"

Anonymous A., MN (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

""Sense purchase the parking brake sensor will report a failure. Repeated attempts to report under warranty and get fixed by the dealership it was never successfully resolved, and now the warranty has expired, so I dont do anything but restart the car to get the sensor to reset.""

Anonymous, NC (2018 Audi Q7 3.0T 3.0-L V6 supercharged)
Squeaking

""Has been a problem for years and the dealer acknowledges it as so, and yet they are unable to fix the problem.""

Anonymous A., WA (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

"A very loud squeaking in the brakes particularly in the winter and backing up. Annoying and really embarrassing"

Anonymous A., SK (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

""We were informed that this is a known issue and requires an inexpensive spring to resolve. However, labor to install is very expensive.""

Anonymous, WA (2018 Audi Q7 2.0T 2.0-L 4 Cyl turbo)

"Brakes squeaked when they got wet. Had the brakes replaced due to normal wear and tear and the squeaks are gone."

Anonymous, NY (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

"I reported this to the Audi dealer and they told me that it was the way Audi brakes were (noisy)"

Anonymous, IL (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Exhaust leaks

"Last year replaced exhaust and this year new leak developed. Not sure if from a rock."

Anonymous, NY (2018 Audi Q7 3.0T 2.0-L 4 Cyl turbo)

"Half way between the engine and the tail pipe there was an exhaust leak. I paid for the exhaust pipe to be replaced"

Anonymous, IA (2018 Audi Q7 3.0T 3.0-L V6 supercharged)
Muffler

""Break in muffler assembly causing significant noise while traveling. Took a couple weeks for the new muffler assembly to come in. During installation it was determined that a downpipe also should be replaced. Getting this part took another couple weeks, however there was no impact to driving while waiting for the new part.""

Anonymous, PA (2018 Audi Q7 3.0T 3.0-L V6 hybrid)
Other/unsure

"Antenna cover broke off."

Anonymous, NY (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

""The hydraulic motor mounts failed at about 43,000 miles, repairs at the dealer""

Anonymous A., UT (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

"Secondary radiator pump stopped working."

Anonymous A., WI (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

"Engine mounts failed for second time"

Anonymous A., IL (2018 Audi Q7 2.0T 2.0-L 4 Cyl turbo)
Pipes

"Was noticing that the vehicle sounded louder than usual and suspected a leak in the exhaust system. The weld along the muffler for one of the exhaust pipes had failed. My dealer performed a quick weld and she purred again."

Anonymous, (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

A/C compressor

""work off and on, mostly ok for over a year then just stopped cooling. replaced compressor this year""

Anonymous, AL (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

"A/C compressor failed at about 71,000 miles and had to be replaced at significant expense."

Anonymous A., TX (2018 Audi Q7 3.0T 3.0-L V6 supercharged)
Controls not available on infotainment screen

"The control unit behind the dash needed to be replaced."

Anonymous, VA (2018 Audi Q7 3.0T 3.0-L V6 supercharged)
Evaporator

"Evaporator freezes after several hours driving in hot humid weather. Dealer refused to try and resolve the issue by saying they couldn't duplicate it."

Anonymous A., TX (2018 Audi Q7 3.0T 3.0-L V6 supercharged)
Other climate system problem

"Engine coolant was draining weekly. $4000 to fix"

Anonymous, WA (2018 Audi Q7 Unsure Unsure)
Refrigerant leaks

"while checking on compressor found a leak in coolant as well and replaced that part as well"

Anonymous, AL (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Ball joints

""At routine maintenance, Audi found "leakage and wear" of ball joints.""

Anonymous, NV (2018 Audi Q7 3.0T 3.0-L V6 supercharged)
Bushings

""At routine maintenance, inspection by Audi revealed "wear and fluid leakage" of bushings. They recommended replacement at $2,600.""

Anonymous, NV (2018 Audi Q7 3.0T 3.0-L V6 supercharged)
Shocks or struts

"There were major modules that the dealer service department informed me are routinely replaced for the model Q7 I have. Had I known routine repairs would be so expensive I would have likely considered other luxury SUVs"

Anonymous A., MD (2018 Audi Q7 3.0T 3.0-L V6 supercharged)
Springs or torsion bars

"Giant metal coils snapped $3300 of damage. Rusted and broke"

Anonymous, NJ (2018 Audi Q7 2.0T 2.0-L 4 Cyl turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

What Owners Say

Cylinder head

"Car started burning oil around 90000 miles. At 103000 engine failed while driving. Lost the ability to accelerate and began shaking badly. Diagnosed as needing to rebuild cylinder head 6. Also recommended an engine flush and new spark plugs. Repaired for $8000. Car is running smoothly now."

Anonymous, MD (2018 Audi Q7 Unsure 3.0-L V6 hybrid)
Other major engine problem

"Receiving low engine oil level warnings after around average of 500 miles of driving. But there are no engine oil leaks."

Anonymous, (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

"Had to replace AC compressor at 140k miles"

Anonymous, TX (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Apple CarPlay

""When I connected my iPhone with a cable to Apple Car Play, the screen would reset, hide under the dash, and pop back up""

Anonymous, IL (2018 Audi Q7 3.0T 3.0-L V6 supercharged)
Display screen freezes up

""A couple times, the pop-up display didn't move up / pop-up when car turned on. Audi dealer diagnostics weren't able to find anything.""

Anonymous A., VA (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

What Owners Say

Other minor engine problem

"Significant oil consumption increased between 120k and 130k miles. From one quart between 10k mile oil changes to needing a quart every 1k to 1.5k miles. I did a lot of online reading and ended up soaking valve cylinders with b12 chem tool coupled with using liqui moli engine flush every 10k miles"

Anonymous, TX (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

"Car is using a quart of oil every few hundred miles. Apparently, this is normal and is blamed on the high compression"

Anonymous, OH (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

What Owners Say

Thermostat

"Temperature of air flow is no longer reacting to settings accurately."

Anonymous, (2018 Audi Q7 3.0T 3.0-L V6 supercharged)
Water pump

"Dealer says it needs replacing. Its not leaking, though"

Anonymous, OH (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

What Owners Say

Spark plugs or wires failure

"Car began shaking badly and lost acceleration while highway driving. It had to be towed to repair shop. During diagnostic testing recommended rebuilding cylinder head and replacing spark plugs."

Anonymous, MD (2018 Audi Q7 Unsure 3.0-L V6 hybrid)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

What Owners Say

Electrical failure

"The system worked fine but the cooling was intermittent. My mechanic cleaned some of the many connections, and now the cooling works when called for."

Anonymous, ON (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

What Owners Say

Emission control devices (includes EGR)

"PCV malfunction and car started burning oil, 1 quart every 600-800 mile. PCV was under to supercharger, so dealer charge $4,200 to replace it"

Anonymous A., MN (2018 Audi Q7 3.0T 3.0-L V6 supercharged)

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

2018 SUVs Reliability

This Car
vs. Similar Cars

Audi vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
STRUCTURE
Oct 27, 2020
In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Summary:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
What should you do:
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V658000
Potential Number of Units Affected: 94144
STEERING
Mar 16, 2020
A sudden loss of loss of steering control may increase the risk of a crash.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
What should you do:
Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V149000
Potential Number of Units Affected: 229
FUEL SYSTEM, GASOLINE
Jan 16, 2019
A fuel leak in the presence of an ignition source can increase risk of a fire.
Summary:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
What should you do:
Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V035000
Potential Number of Units Affected: 74881
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