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Audi Q7

EPA MPG: 21 mpg

RECALL ALERT:
There are 7 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2017 Q7 is less reliable than other cars from the same model year.

The 2017 Audi Q7 has been recalled 7 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Audi Q7 owners. The owner comments describe problems respondents experienced with this vehicle.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

What Owners Say

Cylinder head

"The PCV was replaced and there is still an oil leak every 800 miles"

Anonymous, WA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Engine rebuild or replacement

"It was consuming more oil than necessary and was told that it needed to have the O rings replaced which was a expensive fix because of the labor."

Anonymous, MO (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Other major engine problem

"Crankcase vent valve (under the supercharger) failed, resulting in super loud whining noise. Much disassembly required, repair cost $2539."

Anonymous, CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Turbo or supercharger

"The supercharger clutch needed replacement as the car jerked more between gearshifts"

Anonymous, OR (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"After having a bad service experience with the dealer, I chose to have this issue addressed by a local shop. It was expensive but the work was completed to my satisfaction."

Anonymous, FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Ball joints

"Ball joints and tie rods were replaced due to the noise"

Anonymous A., MA (2017 Audi Q7 Unsure 3.0-L V6 supercharged)
Bushings

"Needed new suspension bushings"

Anonymous, CA (2017 Audi Q7 2.0T 2.0-L 4 Cyl turbo)

"Needed to be replaced after 6 years. Never had to do this for other older cars Ive owned."

Anonymous, VA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Steering linkage (includes rack and pinion)

"Started at 44500 miles, knocking noise when moving slowly especially reversing. Resolved with new drive system."

Anonymous, CT (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

12V battery

"Loose screw in engine bay causing electrical malfunction."

Anonymous, ON (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Exterior lights (other than headlights)

"Front right side light. started a few months ago. Notice of problem on dashboard constantly. Dealer said 6000 plus to fix. Used Carista plug in to turn light off."

Anonymous A., GA (2017 Audi Q7 2.0T 2.0-L 4 Cyl turbo)
Interior lights

"Ambient interior lights stopped functioning"

Anonymous, ON (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

A/C compressor

"Condenser failed after 8 yrs., Audi dealership replaced for no charge."

Anonymous, SC (2017 Audi Q7 3.0T 2.0-L 4 Cyl turbo)

"failed"

Anonymous, MA (2017 Audi Q7 2.0T 2.0-L 4 Cyl turbo)
Heater system

""The heater stopped working in 2024. It was taken to the dealership to get it fixed. They replaced the air filter and checked the blower for functionality. The blower was replaced. It works now, but if it is below freezing (which it often is in the winter) the heating system doesnt create heat, it just blows air.""

Anonymous, CO (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

What Owners Say

Engine mounts

"Replacement needed,"

Anonymous, CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
Oil leaks

"The oil leaks due to problems with the pistons."

Anonymous, WA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

What Owners Say

Water pump

"There was a recall on this item announced a month after it was serviced by the dealer for this issue. It cost thousands to repair and the dealer charged me the full price for the repair despite being a known issues and pending recall. Awful service."

Anonymous, FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

"Minimal water pump leak so they recommended replacement"

Anonymous, OR (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

"Water heater leak"

Anonymous A., AK (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

What Owners Say

Slipping transmission

""I noticed it about a month ago when we purchased the new vehicle, the drive doesnt feel as smooth as when we first bought the car from a friend. I have done nothing to resolve it but will have it looked at during the next regular service interval.""

Anonymous, CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

What Owners Say

Squeaking

"Changed brake pads and rotors."

Anonymous, CO (2017 Audi Q7 3.0T 3.0-L V6 hybrid)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Rear seat belt mechanism rattles unless hooked up."

Anonymous, GA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

2017 SUVs Reliability

This Car
vs. Similar Cars

Audi vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
STEERING
Mar 16, 2020
A sudden loss of loss of steering control may increase the risk of a crash.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
What should you do:
Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V149000
Potential Number of Units Affected: 229
FUEL SYSTEM, GASOLINE
Jan 16, 2019
A fuel leak in the presence of an ignition source can increase risk of a fire.
Summary:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
What should you do:
Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V035000
Potential Number of Units Affected: 74881
AIR BAGS, SEAT BELTS
Dec 29, 2016
In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
What should you do:
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V955000
Potential Number of Units Affected: 5947
STEERING
Sep 08, 2016
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.
What should you do:
Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V648000
Potential Number of Units Affected: 8
SEATS
Sep 06, 2016
If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
What should you do:
Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V641000
Potential Number of Units Affected: 19205
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Sep 06, 2016
If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
What should you do:
Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V642000
Potential Number of Units Affected: 79895
AIR BAGS
Jul 08, 2016
Air bags that deploy with excessive force may increase the risk of injury.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
What should you do:
Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V519000
Potential Number of Units Affected: 14535
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