Browse releases

By date

September 2016
August 2016
July 2016
June 2016
May 2016
April 2016
March 2016
February 2016
January 2016
December 2015
November 2015
October 2015
September 2015
August 2015
July 2015
June 2015
May 2015
April 2015
March 2015
February 2015
January 2015
December 2014
November 2014
October 2014
September 2014
August 2014
July 2014
June 2014
May 2014
April 2014
March 2014
February 2014
January 2014
December 2013
November 2013
October 2013
September 2013
August 2013
July 2013
June 2013
May 2013
April 2013
March 2013
February 2013
January 2013
December 2012
November 2012
October 2012
September 2012
August 2012
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
February 2009
January 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
February 2007
January 2007
December 2006

Media Resources

Print

Release Date: 04/04/2014

Amica, USAA, & Auto-Owners Among Top Home Insurance Companies in New Survey

Plus, tips for winning a home insurance claim and five ways to save on a policy

CR May 2014 CoverYONKERS, NY  A home insurance policy is a must to protect an owner from the expense of a potentially large loss, but not all insurance companies are easy to deal with. In Consumer Reports new survey, Amica, USAA, and Auto-Owners were among the highest-scoring insurance companies.

The report, which includes the full Ratings of 14 insurance companies and advice for winning home insurance claims and saving money on policies, is featured in the May 2014 issue of Consumer Reports and at www.ConsumerReports.org.

Consumer Reports’ insurance company Ratings are based on responses from 9,905 of those surveyed who filed claims from January 2010 to June 2013. Amica, USAA, and Auto-Owners were judged more favorably than most other insurers for overall satisfaction with claims handling. Each was also rated highly for the following: damage estimate, problem-free claims experience, premium paid, agent courtesy, and timely payment. Amica also stands out for earning the top spot as long as Consumer Reports has been evaluating insurance companies since 1988.

Winning an Insurance Claim

Findings from the survey helped Consumer Reports compile advice that can help consumers when filing a home-insurance claim. The first step is to choose a top insurer based on the Ratings. Homeowners should also be prepared for a fight and prepare themselves long before a disaster. And, if there’s a mortgage on the home, there may be extra steps to take to get the payment from the insurance company as the bank will want proof of the work before releasing the funds.

Five Ways to Save on Home Insurance

Here are some tips from Consumer Reports to save money on home insurance policies:

  1. Shop periodically for a better deal. About 9 percent of respondents to Consumer Reports’ survey switched home insurers in the previous three years, mostly because they got a better price elsewhere.

  2.  Don’t underinsure. Insufficient coverage can cost money when it’s time to make a claim; almost 1 in 10 of Consumer Reports subscribers said they found themselves in that boat.

  3. Buy home and auto insurance from the same company. One in seven of Consumer Reports readers who filed claims didn’t tap this money saver, which can cut costs by up to 30 percent.

  4. Raise the deductible. Insurance should be used to cover bigger losses, not just a single window a deductible of $1,000 will reduce the annual premium.

  5. Nip loss risks in the bud. Even when losses are covered, they come with the cost of deductibles and other out-of-pocket expenses, and can lead to higher future premiums. Homeowners can avoid that by preventing perils particular to the region in which they live.

The full report and Ratings of home insurance companies, which includes more advice on how to share on policies and tips on winning a claim, is featured in the 2014 May issue of Consumer Reports and at www.ConsumerReports.org.

See press release archive

RSS News Feed

Get all the latest information from the CR Press Room delivered right to your desktop.