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Media Resources


Release Date: 02/05/2013

Consumer Reports Index: Sentiment Drops as Middle- Income Families See Uptick in Financial Troubles

February Planned Retail Spending at Lowest Level Since 2009. 

YONKERS, NY — The Consumer Reports Index, an overall measure of Americans’ personal financial health, showed consumer confidence is off to sluggish start in 2013, according to the February report.

The Consumer Reports Index sentiment measure declined for February dropped to 48.9 from 51.2 the prior month. The most pessimistic consumers remain Americans in households earning less than $50,000 (dropping to 45.6 from 50.0 the prior month). Concurrently, sentiment levels of middle-income families ($50,000 to $99,000) also dropped 5.4 percentage points from 55.6 to 50.2 this month.

One of the driving factors in the sentiment change was an increase in the levels of financial difficulties for middle-income Americans. The Consumer Reports Index’s Trouble Tracker, which measures the scale and frequency of financial woes that Americans face, climbed 32.7 to 37.5 for middle-income consumers while troubles stabilized among both upper- and lower-income households. Two troubles that rose most over the past 30 days among Americans were missed payments on a major bill (other than mortgage), and being unable to afford medical bill or medications.

Retail spending among wealthier consumers continues to flounder. The Consumer Reports Index’s past 30-day retail measure, reflecting January activity, fell versus one year to 10.5 from 11.8. The decline in past 30-day spending was most pronounced among those in households earning $100,000 or more. Planned spending for the next 30 days, reflecting potential February activity, was also weak at 6.7, down from both the prior month and one year ago, and at its lowest level since April 2009 (6.7).

“Consumers have not rebounded with the arrival of the new year. Middle-income Americans were particularly hard hit this month and appear to be losing ground. It’s hard to imagine a scenario that will create significant improvements in confidence until consumers feel there has been a substantial upturn led by employment,” said Ed Farrell, director of consumer insight at the Consumer Reports National Research Center.

The Consumer Reports Index employment measure halted two months of decline, rising slightly to 49.4 from 48.8 a month earlier, but consumers are reporting more jobs continue to be shed than created, with job losses (5.5%) outpacing job gains (4.4%). Job starts in the past 30 days improved slightly, rising to 4.4 percent from 3.4 percent a month earlier, while job losses remained elevated and unchanged from last month.

The Consumer Reports Index report, available at, comprises responses directly from consumers on five key measures: the Sentiment Index, the Trouble Tracker Index, the Stress Index, the Retail Index and the Employment Index.

The Consumer Reports Index, conducted by the Consumer Reports National Research Center, is a monthly telephone and cell phone poll of a nationally representative probability sample of American adults. A total of 1,011 interviews were completed (661 telephone and 350 cell phone) among adults aged 18+. Interviewing took place between January 24 and 27. The margin of error is +/- 3.2 percentage points at a 95% confidence level. The complete index report, methodology and tabular information are available.

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